How should you resolve a bank transaction that was recorded twice in QuickBooks Online?

• A. Ignore the duplicate and leave it in the register.
• B. Create a second duplicate to balance out.
• C. Delete or undo the duplicate, or exclude it from reconciliation; re-check balance.
• D. Reconcile using only the original entry.

Answer: (C)

Duplicated bank transactions distort your balances, so the fix is to remove the extra entry so your records show each payment or deposit only once. If the duplicate hasn’t been reconciled yet, delete or void it. If it’s already reconciled, you can exclude it from the current reconciliation or undo the reconciliation for that period, then delete or void the duplicate and re-run reconciliation. After removing the duplicate, re-check the bank balance to ensure it matches your statement. Creating another duplicate or reconciling with only the original entry will not resolve the mismatch.